Impacting Lives Worldwide
At Supreme LIfe, our mission is to provide a diverse and seamless shopping experience by offering high-quality products at competitive prices. We are dedicated to bringing convenience and satisfaction to our customers, delivering a wide range of trusted items right to their doorstep. With a focus on excellent customer service, innovation, and sustainability, we strive to become your go-to destination for all your shopping needs, every day.
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OUR POLICIES
SHIPPING POLICY
Processing Time:
All orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed the following business day. You will receive an email confirmation once your order is placed and another notification once it has shipped.
Shipping Methods & Delivery Times:
Typically arrives within 5-7 business days.Expedited Shipping:
Express Shipping: Typically arrives within 1-2 business days.
Shipping Rates:
Shipping costs are calculated at checkout based on your delivery address, selected shipping method, and the weight of your order.
Free Shipping: We offer free standard shipping on orders over a certain amount and during sale season. Please check our website for details on promotions or thresholds for free shipping.
Order Tracking:
Once your order has shipped, you will receive a tracking number via email. You can track your order status by entering the tracking number on the carrier’s website.
International Shipping:
We currently offer international shipping to select countries. International shipping rates and delivery times will vary by destination.
Please note that international orders may be subject to customs duties, taxes, or other fees depending on the country of delivery. These additional costs are the responsibility of the customer.
Address Accuracy:
Please ensure that the shipping address provided is accurate. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
Shipping Delays:
While we strive to ensure timely deliveries, there may be occasional delays due to weather, holidays, or other unforeseen circumstances. We are not responsible for delays caused by the shipping carrier.
Lost or Damaged Packages:
If your package is lost or damaged during transit, please contact us within 7 days of receiving the tracking information. We will work with you and the carrier to resolve the issue. In some cases, we may issue a refund or replacement if applicable.
Contact Us:
If you have any questions about shipping or need assistance with your order, please don’t hesitate to reach out to our customer service team at supremelifeservices@gmail.com
RETURN POLICY
Eligibility for Returns:
You may return most items within 30 days from the date of delivery.
To be eligible for a return, items must be unused, in their original packaging, and in resellable condition.
Some items, such as personalized, custom-made, or final sale products, may not be eligible for return. These items will be clearly marked on the product page.
How to Return an Item:
Contact Us: Please reach out to our customer service team at supremelifeservices@gmail.com within 30 days of receiving your order. Let us know your order number and the item(s) you wish to return.
Return Authorization: Once your return request is processed, we will provide you with a return authorization and, if applicable, a return label.
Prepare the Return: Pack the item securely in its original packaging, including all tags, accessories, and any included documentation. Please attach the return label to the package.
Ship the Return: Drop off the return package at your nearest carrier location. We recommend using a trackable shipping service to ensure the return is received.
Return Shipping Costs:
Customers are responsible for the return shipping costs, unless the item is defective, damaged, or incorrect.
If you receive a damaged or incorrect item, we will cover the return shipping costs. Please contact us immediately with photos of the damaged or incorrect item.
Refunds:
Once we receive and inspect the returned item, we will process your refund to the original payment method within 5-10 business days.
Please note that shipping fees are non-refundable unless we made an error with your order or the item is defective.
Exchanges:
If you would like a different size or product, we recommend placing a new order and returning the original item for a refund.
If you wish to exchange a damaged or defective item, please contact us, and we’ll assist with the exchange process.
Defective or Damaged Items:
If your order arrives damaged or defective, please contact us within 7 days of receiving your order with photos of the issue. We will assist you in resolving the issue by offering a refund, replacement, or exchange.
Non-Returnable Items:
Certain items cannot be returned due to hygiene or safety reasons (such as personal care products, underwear, or opened food items). These exclusions will be listed in the product description.
Final Sale:
Items marked as “Final Sale” or “Non-Returnable” cannot be returned.
ABOUT US
Welcome to Supreme Life – where passion meets performance.
At Supreme Life, we are more than just a store – we are a community of athletes, fitness enthusiasts, and individuals who live life to the fullest. We bring together the best in sports gear, activewear, and lifestyle essentials, designed to elevate your performance and style. Whether you're hitting the gym, training for a race, or simply living your active lifestyle, we’ve got everything you need to stay motivated and on track.
What We Offer:
Top-Quality Sports Gear: From running shoes to fitness accessories, we provide products that support your journey, no matter your sport or fitness level.
Stylish Activewear: We believe that comfort and style can go hand-in-hand. Our curated collection of activewear lets you perform your best while looking great, whether you’re working out or out on the town.
Lifestyle Products: Fitness is just part of the equation – we also offer everyday essentials that keep you balanced and inspired, no matter where life takes you.
Why Shop With Us?
Premium Selection: We carefully choose the best brands and products, ensuring that you get high-quality gear built to last.
For Every Athlete: Whether you're a beginner or a pro, our products cater to all levels of fitness and athletic performance.
Customer-Focused: Your experience is our priority. Our team is here to help with any questions, making sure you get the best advice and service possible.
Fast, Reliable Shipping: We know how important it is to get your gear quickly. Our streamlined shipping process ensures your order arrives on time, ready for you to get active.
At Supreme Life, we believe in the power of movement, dedication, and living a healthy lifestyle. Join us as we support your journey to reach new heights – both in your training and in life.
Thank you for choosing Supreme Life. We’re here to help you perform at your best and live life to the fullest. Let’s get started!